Video chat credit card

14-Oct-2016 22:11

The video chat offers a personal approach to customers who might want more information about offers or issues with their accounts.They can be identified easily using a biometric even before they have started the video chat conversation saving even more time." Regina, the teller, asked before she processed Vallejos' car loan payments and shared some laughs with her.At a time when automated voices such as Apple's Siri and Microsoft's Cortana respond to questions, customers often think Regina is just another video robot.Instead, I spoke with a representative on a screen in a sales center somewhere in the world.

From there, Regina will eventually be able to chat with customers at any of Visterra's five branches throughout the Inland Empire.

There would be hardly any abandonment rates as the customer has to do virtually nothing.